Shipping policy
SHIPPING POLICY
Last Updated: June 4, 2026
Thank you for shopping with VYANA. We are committed to delivering your orders safely and efficiently.
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
2. SHIPPING TIME
Estimated delivery times:
• Metro Cities: 4–7 Business Days
• Other Cities & Towns: 5–10 Business Days
• Remote Locations: 7–15 Business Days
Delivery times are estimates and may vary depending on location, courier operations, weather conditions, and other unforeseen circumstances.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Free shipping promotions may be offered from time to time and will be clearly stated on the website.
4. ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real time.
5. DELIVERY DELAYS
While we strive to meet estimated delivery times, delays may occur due to:
• High order volumes
• Public holidays
• Weather conditions
• Courier service disruptions
• Incorrect shipping information provided by the customer
VYANA is not responsible for delays caused by external courier partners.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout.
VYANA will not be responsible for orders delayed, lost, or delivered incorrectly due to inaccurate shipping information provided by the customer.
7. LOST OR DAMAGED PACKAGES
If your package arrives damaged or if you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date.
Email: abhinavsinghr784@gmail.com
8. CONTACT US
For any shipping-related questions or concerns, please contact:
VYANA Customer Support
Email: abhinavsinghr784@gmail.com
Thank you for choosing VYANA.
Elevate Your Everyday Style.